Frequently Asked
Questions
Questions
ABOUT US
The cookware is made from high-quality, food-grade 304 stainless steel, featuring a three-layer design for excellent durability, heat retention, and distribution. The premium non-stick coating is free from harmful chemicals such as PFOA, BPA, Lead, and Cadmium, ensuring safe cooking.
Our cookware features a laser-etched honeycomb design, creating a raised stainless steel matrix. This design improves heat conduction, prevents sticking, and ensures even cooking. Plus, it’s scratch-resistant and safe for use with metal utensils.
Yes, the cookware is compatible with all types of cooktops, including induction, gas, electric, and ceramic stoves. It’s also oven and BBQ-safe up to 260°C, making it incredibly versatile for indoor and outdoor use.
Our cookware is dishwasher-safe for hassle-free cleaning. The honeycomb non-stick surface also ensures that any food residue is easily wiped away. Plus, it’s scratch-resistant, so feel free to use your regular sponges without worry.
The cookware set is designed with stackability in mind, making it ideal for small spaces. It measures 34 cm in diameter, 13 cm in height, and weighs only 4.7 kg. Whether you're packing for a caravan trip, camping adventure, or simply storing it in a compact kitchen, this set is designed to save space and make transportation hassle-free.
We offer a 3-year warranty on all saucepans and frypans. This warranty covers any manufacturing defects, so you can purchase with confidence knowing your investment is protected.
Yes, we offer free standard shipping Australia-wide! No additional charges—just great cookware delivered straight to your door.
You can reach our friendly customer service team via email at hello@caravanandcampingcookware.com.au
ORDERS
To place an order, simply select the product you wish to purchase, choose the desired quantity, and add it to your cart. Then proceed to checkout, where you can enter your shipping and payment information.
We accept all major credit and debit cards, PayPal, and other secure online payment options.
Orders are usually processed within 1-2 Days and based on where you are located, are delivered within 2-5 business days within Australia.
You will receive a tracking number by email once your order has been shipped. You can use this number to track the status of your shipment via Australia Post tracking.
At Caravan and Camping Cookware, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer returns and exchanges under the following conditions on our refund policy page.
If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.